Stockport

Quite simply a very well-run company. Their caring staff have always gone the extra mile in looking after my Mum and Dad, helping them stay together in their own home. Before my Mum died, they made her as comfortable and happy as possible and supported my Dad after her death, but despite everything he followed Mum in a couple of months; he just didn’t know how to live without her. The continuity of the carers that visited both of them and then only him, helped a great deal. They showed such care and attention. I definitely made the right decision in choosing these home care services. Manchester is lucky to have them to call on in times like this.

We have used Homecare Services for the past six months and never had any issues, always turning up, helpful carers and the management are good . They initially gave my mother the personal care and friendship she needed in the early stages of her dementia, and throughout the whole time the service has been used they have kept us updated on the signs of progression that they are seeing in her illness. I imagine that as time goes by we shall be looking to them for the more specialist dementia care that she may need. They have proved their worth in every way to my mum and our family.

When my dad needed more personal care in the home six months ago as he was no longer safe to be showering without help, and even dressing on bad days was also difficult, he was determined to stay at home and not go into care in a residential home. Being a very private person, he found it difficult to accept this kind of help, even from the family. I had a hard job to persuade him and then to find a care company I felt I could trust. I was recommended Homecare Services and thankfully, they have been the right answer for us. Their compassion and consideration showed no bounds, he soon became used to his regular carers and they helped in so many ways in the house, also fetching prescriptions etc. Such care shown to my dad went above and beyond the call of duty. There was a real bond. He never wanted to be in a care home, and these carers were with him when he suddenly died of a fatal heart attack. I am so grateful that he was not alone. Thank you to everyone especially his primary carer!

Using this care agency was so easy, they were efficient and very pleasant to deal. We required live-in homecare with almost immediate effect to allow hospital discharge to happen for my mother. They understood the need for immediate assistance so clearly and found a carer who started the following day, living in and backed up by the care plan arranged by the hospital. They worked with the other agencies involved, professionally delivering on an easy transfer home and two weeks of live-in care. We were very impressed with the whole service.

My wife and I cannot thank the manager and her dedicated team enough. My father was on palliative care, and during those last 3 weeks the care and empathy shown to him by the team was second to none. They truly cared for him. End-of-life care is draining on everyone and they must be very special people to be able to do this with such love and empathy. They made this distressing time a little easier to bear. We will always be grateful to everyone at Homecare Services for taking such good care of my dad and enabling him to spend his final days at home. Thank you all.

I had previously had doubts about carers, so I was a little apprehensive about looking for companionship care for my mother who is now housebound. However, Homecare Services in Manchester have proved to be a godsend, not only giving me back trust in this sector (there are worrying stories out there)and giving me my own life back, but my mother looks forward to their visits. I found the manager helpful and supportive, answering any questions and concerns. The two carers that visit Mum are such hardworking and considerate people. Everyone in the family felt comfortable with all the arrangements from the start. Thank you